The Most Trusted Brands in the U.S. 2024
The foundation for all relationships is trust. This applies to our personal relationships and to our dealings with the businesses and brands we depend on daily. You want to be confident that when you pay for a product or service, it will live up to your expectations time and time again. While it isn't easy to measure trust, it's a quality critical for success that is challenging to earn and easy to lose.
So, how do the most trusted brands stay at the top? Shoppers say detailed descriptions of the products and services help set expectations. Also important: transparency in business practices and manufacturing while offering fair prices and providing timely customer service.
To help our readers shop more confidently, Newsweek partnered with leading market research firm BrandSpark International to highlight the Most Trusted Awards brand winners in 2024.
The winners were selected based on an extensive survey of shoppers who told us which brands they trust the most, and why. Brands were considered in 10 broad retail sectors: automotive, baby and kids, beauty & personal care, food & beverage, home goods, household & cleaning, over-the-counter health, pet care, restaurants and retail, and services.
We hope you find this ranking helpful when selecting trusted brands for your household.
MOST TRUSTED RANK #1 | MOST TRUSTED RANK #2 | MOST TRUSTED RANK #3 | SEGMENT | CATEGORY |
---|---|---|---|---|
Midas | Automotive | Auto Brake Service Provider (Non-Dealer) | ||
State Farm | Progressive / Geico (Tie) | Automotive | Auto Insurance Provider | |
Midas | Meineke | Automotive | Auto Muffler Service Provider (Non-Dealer) | |
Enterprise | Hertz | Avis | Automotive | Auto Rental Company |
Armor All | Meguiar's | Automotive | Car Detailing Products | |
CarShield | Automotive | Extended Auto Warranty (Non-Manufacturer) | ||
Shell | Automotive | Gas Station | ||
Jiffy Lube | Automotive | Oil and Lube Change Service | ||
Discount Tire (America's Tire) | Goodyear | Automotive | Tire Sales & Service | |
Goodyear | Michelin | Firestone | Automotive | Tires |
Safelite AutoGlass | Automotive | Windshield Repair / Replacement Service | ||
Dreft | All | Baby & Kids | Baby and Kids Laundry Detergent | |
Graco | Baby & Kids | Baby Gear | ||
VTech | Nanit | Baby & Kids | Baby Monitor | |
Johnson's Baby | Baby Dove / Aveeno Baby (Tie) | Baby & Kids | Baby Wash / Shampoo | |
Gerber | Munchkin | Baby & Kids | Baby/Toddler Feeding Products (bottles and nipples) | |
Medela | Spectra | Baby & Kids | Breast Pump | |
Children's Tylenol | Children's Robitussin / Zarbee's Naturals (Tie) | Baby & Kids | Children's Cough Medicine | |
Vicks / Braun (Tie) | Baby & Kids | Children's Thermometer | ||
Pampers | Huggies | Baby & Kids | Diapers | |
Barbie | Baby & Kids | Dolls | ||
Dr. Brown's | Philips Avent / Gerber (Tie) | Baby & Kids | Infant / Baby Feeding Products (cups, plates, and spoons) | |
Johnson's Baby | Aveeno Baby | Baby & Kids | Natural Baby Care | |
Lansinoh | Baby & Kids | Nursing Pads | ||
Gerber | Baby & Kids | Organic Baby Food | ||
Fisher-Price | Lego | Baby & Kids | Toys | |
Olay | Beauty & Personal Care | Anti-Aging Skin Care Products | ||
Dove / Aveeno / Jergens (Tie) | Beauty & Personal Care | Body Moisturizer | ||
CoverGirl / Maybelline (Tie) | e.l.f. | Beauty & Personal Care | Concealer | |
Q-Tips | Beauty & Personal Care | Cotton Swab | ||
Oral-B | Philips Sonicare | Colgate | Beauty & Personal Care | Electric Toothbrush |
Neutrogena / Cerave (Tie) | Beauty & Personal Care | Face Cleanser | ||
Olay | Cerave | Beauty & Personal Care | Face Moisturizer | |
e.l.f. | Beauty & Personal Care | Face Primer | ||
Neutrogena | Beauty & Personal Care | Face Wipes | ||
Revlon | Maybelline / CoverGirl / L'Oreal (Tie) | Beauty & Personal Care | Lip Color | |
Maybelline | CoverGirl / L'Oréal (Tie) | Beauty & Personal Care | Mascara | |
Old Spice | Degree | Dove / Axe (Tie) | Beauty & Personal Care | Men's Deodorant/Antiperspirant |
Just For Men | Beauty & Personal Care | Men's Hair Color | ||
Gillette | Beauty & Personal Care | Men's Shaving | ||
Garnier | Beauty & Personal Care | Micellar Water | ||
Listerine | Crest / Scope (Tie) | Beauty & Personal Care | Mouthwash | |
Jergens | Beauty & Personal Care | Self-Tanner | ||
Suave | Head & Shoulders / Pantene (Tie) | Beauty & Personal Care | Shampoo & Conditioner | |
Crest | Colgate | Beauty & Personal Care | Teeth Whitening | |
Waterpik | Oral-B | Beauty & Personal Care | Water Flosser | |
Sensodyne / Crest (Tie) | Colgate | Beauty & Personal Care | Whitening Toothpaste for Sensitive Teeth | |
Secret | Dove | Degree | Beauty & Personal Care | Women's Deodorant/Antiperspirant |
L'Oréal | Revlon / Clairol (Tie) | Beauty & Personal Care | Women's Hair Color | |
Gillette | Schick / Bic (Tie) | Beauty & Personal Care | Women's Shaving | |
Silk | Almond Breeze | Food & Beverage | Almond Plant-Based Beverage | |
Fleischmann's | Red Star | Food & Beverage | Baking Yeast | |
Dasani | Food & Beverage | Bottled Water | ||
Land O' Lakes | Food & Beverage | Butter | ||
Starkist | Chicken of the Sea | Bumble Bee | Food & Beverage | Canned Seafood |
Campbell's | Progresso | Food & Beverage | Canned Soups & Broths | |
Hunt's | Del Monte | Food & Beverage | Canned Tomatoes | |
Werther's Original | Kraft | Food & Beverage | Caramel Candy | |
Kraft | Sargento | Food & Beverage | Cheese | |
Chips Ahoy! | Food & Beverage | Chocolate Chip Cookies | ||
Nestle Tollhouse | Hershey's Chipits | Food & Beverage | Chocolate Chips | |
Hershey's | Nesquik | Food & Beverage | Chocolate Flavoring Mix | |
Coffee-Mate | International Delight | Food & Beverage | Coffee Creamer | |
Starbucks / Folgers (Tie) | Dunkin' | Food & Beverage | Coffee Pods | |
Pam | Great Value | Food & Beverage | Cooking Oil Spray | |
Daiya / Kraft (Tie) | Violife | Food & Beverage | Dairy Free Cheese | |
Betty Crocker | Duncan Hines / Jell-O (Tie) | Food & Beverage | Dessert Mixes / Fillings | |
Hershey's / Cadbury (Tie) | Reese's | Food & Beverage | Easter Chocolate | |
Eggland's Best | Food & Beverage | Eggs | ||
Starbucks | Folgers | Food & Beverage | Espresso Coffee (Whole Bean / Ground) | |
Gold Medal | Pillsbury | Food & Beverage | Flour | |
Gorton's | Food & Beverage | Frozen Fish | ||
Pillsbury | Food & Beverage | Frozen Pie Shells | ||
DiGiorno | Red Baron | Food & Beverage | Frozen Pizza | |
Ore-Ida | Food & Beverage | Frozen Potato Products | ||
Canada Dry | Schweppes | Seagram's | Food & Beverage | Ginger Ale |
Nutella | Food & Beverage | Hazelnut Spread | ||
Jack Link’s | Slim Jim | Food & Beverage | Jerky | |
Heinz | Food & Beverage | Ketchup | ||
Hershey's | Food & Beverage | Milk Chocolate Bar | ||
Oatly! | Planet Oat / Silk (Tie) | Food & Beverage | Oat Plant-Based Beverage | |
Quaker | Food & Beverage | Oatmeal | ||
Jif | Skippy | Peter Pan | Food & Beverage | Peanut Butter |
Beyond Meat | Morning Star Farms / Impossible (Tie) | Food & Beverage | Plant-Based Meat Alternative | |
Silk | Chobani | Yoplait | Food & Beverage | Plant-Based Yogurt |
Lay's | Food & Beverage | Potato Chips | ||
Prego | Ragu | Food & Beverage | Premade Cooking Sauce / Marinade | |
Folgers | Starbucks | Food & Beverage | Premium Ground Coffee (Non-Espresso) | |
Breyers | Ben & Jerry's | Food & Beverage | Premium Ice Cream | |
Great Value | Food & Beverage | Private Label Brand for Value | ||
Gatorade | Powerade | Food & Beverage | Rehydration Drink | |
Ben's Original | Minute Rice | Food & Beverage | Rice | |
Lacroix / Sparkling Ice (Tie) | Perrier | Food & Beverage | Sparkling Water | |
Lipton | Food & Beverage | Tea | ||
Tostitos | Doritos | Food & Beverage | Tortilla Chips | |
Mission | Food & Beverage | Tortilla Wraps | ||
Wonder | Sara Lee | Food & Beverage | White Bread | |
Sara Lee | Dave's Killer Bread | Food & Beverage | Whole Grain Bread | |
Wheat Thins | Triscuit | Ritz | Food & Beverage | Whole Grain Crackers |
Yoplait | Chobani | Food & Beverage | Yogurt | |
Honeywell | Home Goods | Air Purifier | ||
Skechers | Nike | Home Goods | Comfort Footwear | |
Lasko | Honeywell | Home Goods | Electric Fan | |
The North Face | Columbia / Carhartt (Tie) | Home Goods | Extreme Cold Outerwear | |
Ninja | Cuisinart / KitchenAid (Tie) | Home Goods | Food Processor | |
Merrell / Timberland (Tie) | Columbia | Home Goods | Hiking Footwear | |
Generac | Honda | Home Goods | Home Generator | |
Vicks | Honeywell | Home Goods | Humidifier | |
Theragun | Home Goods | Massage Gun | ||
Sealy / Serta (Tie) | Home Goods | Mattress | ||
Purple | Home Goods | Mattress-in-a-Box | ||
Weber | Home Goods | Outdoor Barbeque Grill | ||
GE | Samsung / Whirlpool (Tie) | Home Goods | Oven / Range | |
JBL | Bose | Home Goods | Portable Speaker | |
Keurig | Home Goods | Single Serve Coffee Maker | ||
KitchenAid | Home Goods | Stand Mixer | ||
Dyson / Shark (Tie) | Bissel / Hoover (Tie) | Home Goods | Vacuum | |
Whirlpool | Samsung / Maytag (Tie) | Home Goods | Washer / Dryer | |
Febreze | Glade | Air Wick | Household & Cleaning | Air Freshener |
Lysol | Clorox | Mr. Clean | Household & Cleaning | All-Purpose Cleaner |
Lysol / Clorox (Tie) | Scrubbing Bubbles | Household & Cleaning | Bathroom Cleaner | |
Charmin | Angel Soft / Scott (Tie) | Household & Cleaning | Bathroom Tissue | |
Easy-Off / Weber (Tie) | Household & Cleaning | BBQ Grill Cleaner | ||
Libman | O-Cedar | Household & Cleaning | Broom & Dust Pan | |
Bissell | Resolve | Household & Cleaning | Carpet Cleaner / Shampoo | |
Resolve | Bissell | Household & Cleaning | Carpet Stain Remover | |
Dawn | Household & Cleaning | Dish Soap | ||
Cascade | Finish | Household & Cleaning | Dishwasher Detergent | |
Finish | Cascade | Household & Cleaning | Dishwasher Rinse Aid | |
Lysol | Clorox | Household & Cleaning | Disinfectant Spray | |
Drano | Liquid-Plumr | Household & Cleaning | Drain Cleaner | |
Bounce | Gain | Downy | Household & Cleaning | Dryer Sheets |
Bounce | Gain / Downy (Tie) | Household & Cleaning | Dryer Sheets to Repel Pet Hair | |
Behr | Sherwin-Williams | Household & Cleaning | Exterior Paint | |
Behr | Household & Cleaning | Exterior Stain | ||
Downy | Household & Cleaning | Fabric Rinse for Odor Removal | ||
Downy | Gain / Snuggle (Tie) | Household & Cleaning | Fabric Softener | |
Ziploc | Glad | Household & Cleaning | Food Storage Bags | |
Ziploc / Rubbermaid (Tie) | Glad | Household & Cleaning | Food Storage Containers | |
Hefty | Glad | Household & Cleaning | Garbage Bags | |
Windex | Household & Cleaning | Glass Cleaner | ||
Raid | Ortho | Household & Cleaning | Insect Control | |
Off! | Household & Cleaning | Insect Repellant | ||
Behr | Sherwin-Williams | Household & Cleaning | Interior Paint | |
Tide | Gain | Household & Cleaning | Laundry Detergent | |
Tide | Gain | Household & Cleaning | Laundry Detergent for Cold Water Washing | |
Tide | Gain | Household & Cleaning | Laundry Detergent for Deep Cleaning | |
Tide / Gain (Tie) | Household & Cleaning | Laundry Detergent for Great Scent | ||
Tide | Gain | Arm & Hammer | Household & Cleaning | Laundry Detergent for Overall Value |
Tide | All | Arm & Hammer | Household & Cleaning | Laundry Detergent for Sensitive Skin |
Lysol | Tide | Household & Cleaning | Laundry Disinfectant | |
Tide | Affresh | Household & Cleaning | Laundry Machine Cleaner | |
Downy Unstopables | Gain | Household & Cleaning | Laundry Scent Booster (In-Wash) | |
Shout | Oxiclean / Tide (Tie) | Household & Cleaning | Laundry Stain Remover | |
Downy | Household & Cleaning | Laundry Wrinkle Protection (In-Wash) | ||
O-Cedar | Libman / Mr. Clean (Tie) | Household & Cleaning | Mop and Bucket | |
Off! | Household & Cleaning | Mosquito Repelling Device | ||
Clorox / Lysol (Tie) | Household & Cleaning | Multi-Purpose Disinfecting Wipes | ||
Easy-Off | Household & Cleaning | Oven Cleaner | ||
Bounty | Brawny | Household & Cleaning | Paper Towels | |
Gorilla | Household & Cleaning | Strong Hold Glue | ||
Lysol | Clorox | Household & Cleaning | Toilet Bowl Cleaner | |
Hero | Over-the-Counter Health | Acne Patch | ||
Proactiv | Over-the-Counter Health | Acne Treatment Subscription | ||
Centrum | One A Day | Over-the-Counter Health | Adult Multivitamin | |
Coppertone | Banana Boat / Neutrogena (Tie) | Over-the-Counter Health | Adult Sunscreen | |
Visine | Clear Eyes | Over-the-Counter Health | Allergy Eye Drops | |
Benadryl / Claritin (Tie) | Zyrtec | Over-the-Counter Health | Allergy Relief | |
Band-Aid | Over-the-Counter Health | Bandages | ||
Sambucol | Over-the-Counter Health | Black Elderberry Products | ||
OneTouch | Freestyle / Accu-Chek (Tie) | Over-the-Counter Health | Blood Glucose Monitor | |
Abreva | Carmex | Over-the-Counter Health | Cold Sore Remedy | |
Vital Proteins | Over-the-Counter Health | Collagen Powder | ||
Tylenol | Advil | Over-the-Counter Health | Common Headache Relief | |
Acuvue | Bausch + Lomb | Over-the-Counter Health | Contact Lenses | |
Halls | Ricola | Over-the-Counter Health | Cough Drops/Lozenge | |
Fixodent | Poligrip | Over-the-Counter Health | Denture Adhesive | |
Always | U By Kotex | Over-the-Counter Health | Feminine Hygiene Pads | |
Metamucil | Benefiber | Over-the-Counter Health | Fiber Supplement | |
Rogaine | Over-the-Counter Health | Hair Regrowth Products | ||
Nair | Over-the-Counter Health | Hair Removal | ||
Nature Made | Over-the-Counter Health | Heart Health Supplement | ||
Tums | Over-the-Counter Health | Heartburn Relief | ||
Osteo Bi-Flex | Over-the-Counter Health | Joint Health Supplement | ||
Miralax / Dulcolax (Tie) | Ex-Lax | Over-the-Counter Health | Laxative | |
Prevagen | Over-the-Counter Health | Memory Support Supplement | ||
Excedrin | Tylenol | Over-the-Counter Health | Migraine Headache Relief | |
Flonase | Afrin | Vicks Sinex | Over-the-Counter Health | Nasal Spray |
Tylenol | Aleve / Advil (Tie) | Over-the-Counter Health | Oral Back Pain Relief | |
Salonpas | Icy Hot | Over-the-Counter Health | Pain Relief Patch | |
Clearblue | First Response | Over-the-Counter Health | Pregnancy Test | |
Tampax | Playtex / U By Kotex (Tie) | Over-the-Counter Health | Tampons | |
Pepto-Bismol | Tums | Over-the-Counter Health | Upset Stomach Relief | |
Monistat | Over-the-Counter Health | Yeast Infection Medication | ||
Purina | Friskies | Meow Mix | Petcare | Cat Food |
Purina Tidy Cats | Arm & Hammer | Fresh Step | Petcare | Cat Litter |
Temptations | Friskies | Petcare | Cat Treats | |
Greenies | Pedigree Dentastix | Petcare | Dental Chews for Dogs | |
Hartz | Burt's Bees | Petcare | Dog Shampoo & Conditioner | |
Milk-Bone | Purina | Petcare | Dog Treats | |
Zesty Paws | Petcare | Dog Vitamins and Supplements | ||
Purina | Pedigree / Blue Buffalo (Tie) | Petcare | Dry Dog Food | |
Resolve | Arm & Hammer / Nature's Miracle (Tie) | Petcare | Pet Stain & Odor Remover | |
Purina | Pedigree | Petcare | Wet Dog Food | |
7-Eleven | Restaurants & Retail | Convenience Store | ||
Kroger | Walmart / Meijer (Tie) | Restaurants & Retail | Conventional Grocery Store (Midwest) | |
ShopRite | Stop & Shop | Restaurants & Retail | Conventional Grocery Store (Northeast) | |
Kroger / Publix (Tie) | Walmart | Restaurants & Retail | Conventional Grocery Store (South) | |
Safeway | Restaurants & Retail | Conventional Grocery Store (West) | ||
Kohl's/ Macy's (Tie) | Restaurants & Retail | Department Store for Fashion | ||
Dollar Tree | Dollar General | Family Dollar | Restaurants & Retail | Dollar Store |
Walmart | Restaurants & Retail | Grocery Store for Affordable Baby Products | ||
Walmart | Restaurants & Retail | Grocery Store for Affordable Gluten Free Products | ||
Whole Foods Market / Trader Joe's (Tie) | Walmart | Restaurants & Retail | Grocery Store for Affordable Natural & Organic Products | |
Walmart | Restaurants & Retail | Grocery Store for Affordable Wine | ||
Aldi | Walmart | Kroger | Restaurants & Retail | Grocery Store for Low Prices / Affordability - (Midwest) |
Aldi | Walmart | Shoprite | Restaurants & Retail | Grocery Store for Low Prices / Affordability (Northeast) |
Walmart | Aldi | Kroger | Restaurants & Retail | Grocery Store for Low Prices / Affordability (South) |
Walmart | Winco | Restaurants & Retail | Grocery Store for Low Prices / Affordability (West) | |
Whole Foods Market | Trader Joe's | Sprouts Farmers Market | Restaurants & Retail | Grocery Store for Natural & Organic Food |
Walmart | Kroger | Restaurants & Retail | Grocery Store for Pickup and Delivery (Midwest) | |
Walmart | Restaurants & Retail | Grocery Store for Pickup and Delivery (Northeast) | ||
Walmart | Kroger | Restaurants & Retail | Grocery Store for Pickup and Delivery (South) | |
Walmart | Restaurants & Retail | Grocery Store for Pickup and Delivery (West) | ||
Jamba | Smoothie King / Tropical Smoothie Cafe (Tie) | Restaurants & Retail | Juice and Smoothie Bar | |
Mattress Firm | Restaurants & Retail | Mattress Retailer | ||
Chewy | Amazon / PetSmart (Tie) | Restaurants & Retail | Online Retailer for Pet Supplies | |
McDonald's | Burger King | Wendy's | Restaurants & Retail | Quick Service Restaurant for Burgers |
Domino's | Pizza Hut | Little Caesars | Restaurants & Retail | Quick Service Restaurant for Pizza |
Subway | McDonald's | Restaurants & Retail | Quick Service Restaurant for Sandwiches | |
KFC | Chick-fil-A | Popeyes | Restaurants & Retail | Restaurant Chain for Chicken |
REI | Bass Pro Shops & Cabela's | Restaurants & Retail | Retailer of Camping Gear | |
Bass Pro Shops & Cabela's | Restaurants & Retail | Retailer of Hunting & Fishing Gear | ||
Aldi | Restaurants & Retail | Small Format Grocery Store | ||
Delta | Southwest / American Airlines / United (Tie) | Services | Airline Rewards Credit Card | |
Chase | Services | Bank for Personal Banking | ||
Discover / Capital One (Tie) | Chase | Services | Cashback Credit Card Provider | |
T-Mobile / Verizon (Tie) | AT&T | Services | Cellular Service Provider | |
Ancestry | 23andMe | Services | DNA Testing | |
Xfinity | Spectrum | AT&T | Services | High Speed Internet Provider |
State Farm | Allstate | Services | Home Insurance Provider | |
AT&T | Verizon | Spectrum / Xfinity (Tie) | Services | Home Phone Service Provider |
ADT | Ring | Services | Home Security Provider | |
1-800-Got-Junk? | Services | Junk Removal Service | ||
Fidelity Investments | Charles Schwab | Services | Lower Fee Investment Brokerage | |
HelloFresh | Services | Meal Kit Delivery Service | ||
FanDuel | Services | Online Casino | ||
Duolingo | Babbel | Services | Online Language Learning | |
Zillow | Realtor.com | Services | Online Real Estate Marketplace | |
DraftKings | FanDuel | Services | Online Sports Book | |
UPS | USPS / FedEx (Tie) | Services | Parcel Delivery Service | |
CVS Pharmacy | Walgreens Pharmacy | Services | Pharmacy | |
RE/MAX | Services | Real Estate Agency | ||
Xfinity | Spectrum | Services | TV Service Provider | |
Wix | GoDaddy | Services | Website Builder | |
WW (Weight Watchers) | Services | Weight Loss Program |
USAGE
Permission or authorization from Best New Product Awards Inc. is required to reference the Newsweek/BrandSpark Most Trusted Awards win or use of the claim or logo in any communication.LICENSING
If your company is a winner, contact Adam Bellisario, Associate Vice-President, BrandSpark Most Trusted (ABellisario@Brandspark.com) to learn more about licensing options or the trust research.METHODOLOGY
26,646 qualified American shoppers determined the 2024 Newsweek/BrandSpark Most Trusted Awards winners in 256 individual categories, through 182,080 top-of-mind unaided responses for the brand they trust most in product categories they shop, retailers they shop, and services they use. The brand voted most trusted is listed as Rank #1 and any brand Ranked 1-3 is considered a "Top 3 Trust Leader." Ties are declared when the margin of trust share is less than 3% from another brand.Respondents were recruited from multiple high quality and independent research survey panel sources and weighted to a national profile to ensure a broad sample representing a true cross section of American adults. Respondents could only contribute one response per category and there was no path for any brand to direct respondents to the survey to influence the results.
The polling of category shoppers, service, and retail customers was conducted via online survey following market research best practices. All voters were screened for participation in the specific category before voting by naming (unaided) the brand they trust most.
The highest share of citations as Most Trusted brand in each category determined the winner. The margin of victory over the runner-up brand must exceed 3% or a tie is declared. Brands must exceed a minimum threshold of 10% of citations to be declared a winner and to be included as a Top 3 trusted brand.
* The awards are 100% consumer-voted by real category shoppers.
* The research study is managed by market research professionals at BrandSpark International, a leading market research firm that conducts studies around the world. BrandSpark conducts annual brand trust studies in the US, Canada, and the UK.
* In addition to determining the brands that are most trusted, BrandSpark trust studies contain proprietary research models to better understand the drivers of trust and resilience across thousands of categories over the past decade. These trust insights are available to all brands.